Shipping And Logistics
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Shipping & Delivery
The delivery charges of the order at Diggy Store are as follows:*The delivery charges may be subject to change.Please note: - Business days don't typically include weekends, however Saturday deliveries may occur in select PIN Codes.
- Some items may not be eligible for express shipping due to size, weight , quantities, delivery address or vendor constraints.
- While most items ship within week, some vendors and shipping locations may require additional processing time. This processing time is factored into the estimated delivery date shown at chckout.
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Refunding
In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team.
The items sent back by the clients are inspected, the clients are notified about the item being received by the Spares Company immediately; while the status of the refunding process is notified within 2 weeks of receiving the item.
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Returning
Return will be processed only if:
The item should be returned within 2 calendar days from the date you receive it. it is determined that the product was not damaged while in your possession; the product is not different from what was shipped to you; the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.